What is the shipping and process time for my order?
After order has been placed, we will ship out the next business day. If your order contains handmade products, the processing time is 2-4 business days and will be shipped out. Once shipped out it will take about 3-7 business days to get to you depending on shipping method.
What is your refund/ exchange policy?
There are no returns or exchanges unless there was a mess up on behalf of Lips and Eyes of All Kinds Cosmetics LLC.
What If I Put In The Wrong Address?
Please be sure to put the correct address at the time of checkout, if you noticed that the address is wrong, please reach out to us before your order is shipped out so we can correct it (Text Us At 469-634-1497) for immediate response. Once the courier is in possession of the item, there's nothing we can do.
Do You Offer Samples Before Purchasing Wholesale Items?
No we do not offer samples.
Which Is The Fastest Way To Contact You'll?
Feel free to text us at 469-634-1497 for immediate assistance.
Do You'll Offer Free Shipping?
We only offer free shipping on all wholesale items.
Where Are You'll Located?
We are located in Texas.
Do You'll Offer Payments Plans?
Yes. We offer afterpay and shop pay installments at checkout.
What If My Order Is Damaged, Lost or Stolen?
Please reach out to the shipping courier first before reaching out to us.
What Size Labels Do I Use On My Wholesale Items?
The size of the labels are listed in the products description.
If I Purchase Handmade Wholesale From You'll , May I Use The Ingredients From The Description To List On My Website As Well?
Yes, you may. This is highly recommended.
My sugar lip scrub leaked.
It Is Possible That The Lip Scrubs May Leak While In Transit Especially During Warmer Weather Since They Are Infused With Oils. It Will Not Affect The Quality Of The Scrub. Upon Arrival, Please Place Scrubs In The Fridge. Leaking Is Bound To Happen And We Have No Control Over The Conditions While In Transit. We Do Use Insulated Packaging For The Lip Scrubs And It Has Worked Out Great. We cannot accept returns or refunds.
I received a notification saying I need to upload my ID after I checked out.
Yes, this is just for an extra layer of protection to be sure that the person is truly placing the order as we have had, fraud in the past. If you do not want to proceed, text us at 469-634-1497 with the name on the order & we will cancel & refund your order. Thank you for your understanding.
Are you’ll looking for brand ambassadors?
No. Not At This Time.
Do you’ll make the labels for wholesale items?
No. Not At This Time But The Size Of The Labels Are Listed Under All The Wholesale Products Descriptions That Needs Labels.
Do you offer customized lash boxes?
No. Not At This Time.